This page will be updated with our monthly order status. Please reference this page for updates on the status of your order. If you have any other questions regarding your order, please e-mail us at support [-at-] cuddlyoctopus.com.
| Order Period |
Start Date |
End Date |
Status |
| October (Batch #) |
OCTOBER 14 |
OCTOBER 24 |
Open! |
| October (Batch #1) |
OCTOBER 04 |
OCTOBER 14 |
Closed! |
| September (Batch #3) |
SEPTEMBER 25 |
OCTOBER 4 |
Queued |
| September (Batch #2) |
SEPTEMBER 15 |
SEPTEMBER 24 |
Queued |
| September (Batch #1) |
SEPTEMBER 05 |
SEPTEMBER 14 |
Queued |
| August (Batch #3) |
AUGUST 25 |
SEPTEMBER 04 |
Complete |
| August (Batch #2) |
AUGUST 15 |
AUGUST 24 |
Complete |
| August (Batch #1) |
AUGUST 05 |
AUGUST 14 |
Complete |
Updates:
October 21, 2020 – All August orders should be updated with a tracking number before the end of the week.
October 13, 2020 – As mentioned in our previous update, the Chinese national holiday has delayed production and logistics by a small amount.
We currently expect the remaining 160CM orders from the August batches to ship by the end of this week. Orders from the September batches may be delayed by one to two weeks as our production and warehousing staff catch up on the backlog.
Thanks for your patience!
September 28, 2020 – The following is a brief update for the August Batches #1, #2, and #3.
150CM: Most orders containing only mixed images or custom prints have been shipped. The majority of the normal 150CM prints are expected to ship out tomorrow.
160CM: Most orders containing only mixed images or custom prints are shipped. Most orders containing normal 160CM prints from August Batch #1 & #2 have been shipped.
However, due to an upcoming holiday in China it is uncertain if everything from the August batches will be picked and shipped before the staff ceases work.
There are a number of orders that have been shipped that are still missing tracking codes. These will be updated in the next few days.
September 18, 2020 – There are currently 8 more orders from the July batches that have not shipped yet due to missing covers accidentally skipped by the factory. This includes orders #8822, #9229, #9301, #9312, #9375, #9447, #9486, and #9490. We are working to have them shipped as soon as possible. We apologize for the inconvenience.
150CM cover production is slightly behind schedule, but we expect to have most orders from the August batches shipped around the end of the month.
With the exception of 2 orders, all 160CM covers from August #1 are shipped. Tracking for these relevant orders will be updated this weekend. August #2 is planned to ship out in the coming week.
August 28, 2020 – 150CM mixed designs and custom prints from July #1 are slightly delayed and currently on their way to the warehouse. Non-mixed and non-custom July #2 prints will be shipped out this weekend.
160CM covers for July #1 & #2 have been shipped and July #3 will be shipped out this weekend.
We expect most covers to have tracking on Monday, with Expedited shipping updated on Thursday or Wednesday. Most likely DHL will message you before we will have it updated.
August 9, 2020 – The last few orders for June should ship out in the coming week. The 1st batch for July should ship out as well.
July 31st, 2020 – About 95% of June orders are shipped. Tracking for the normal shipping will be updated tomorrow, tracking for expedited shipping will be updated on Monday. Most likely DHL will message you before we have it updated.
The remainder is expected to ship next week.
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