MONTHLY ORDER STATUS

This page will be updated with our monthly order status. Please reference this page for updates on the status of your order. If you have any other questions regarding your order, please e-mail us at support [-at-] cuddlyoctopus.com.

Order Period Start Date End Date Status
May (Batch #1) MAY 01, 2020 MAY 31, 2020 Open!
April (Batch #1) APR 01, 2020 APR 30, 2020 Closed! Production in progress…
March (Batch #1) MAR 01, 2020 MAR 31, 2020 Completed.
February (Batch #2) FEB 11, 2020 FEB 29, 2020 Completed.
February (Batch #1) FEB 01, 2020 FEB 10, 2020 Completed.
January (Batch #2) JAN 11, 2020 JAN 31, 2020 Completed.

Updates:

 

May 9, 2020 – Almost all orders up to March 31st are shipped. The following orders have a missing item so they will be shipped coming week. There are also some with a logisitcal issue we are trying to resolve, in this case you will be contacted. The affected orders are:

6575
6593
6714
6890
6927
7019

The last few tracking numbers, mostly for DHL and some 150CM orders will be updated Monday.

Orders for 160CM covers placed up to April 19th are expected to ship out next week.

April 29, 2020 – 2/3rd of the 150CM Covers up to March 31st are shipped. The remaining 150CM covers and all 160CM covers up to March 31st are produced and currently on route to the warehouse. We hope to have everything shipped this week and updated with a tracking number before the end of next week.

April 4, 2020 – All orders up to January 10th are printed. The last few will be shipped coming week and hopefully everything will have a tracking number before April 10th.

Both printers are currently functional and we hope to have all orders up to March 31st shipped at the end of April or start of May.

All custom prints up to ~March 5th are shipped.

Mar 21, 2020 – 40% of the remaining orders up to Jan 10 were shipped and will be updated with tracking on Monday and Tuesday, while another 20% will ship at the start of coming week, and the remainder will ship around the end of the month.

Mar 17, 2020 – The 160CM printer sadly has not resumed production yet. This means all production has moved to our old printer. Roughly 1/3rd of the remaining 160CM orders from December and January (Batch #1) were shipped today and will be updated with a tracking number this week.

Mar 9, 2020 – All 150CM orders except #6186, #6197, #6203, #6250, #6334, #6371 and #6482 up to January 10th are shipped. #6186 and #6482 contain a defect and need to be reprinted the rest should still be shipped and updated with tracking this week

All custom prints up to February 12th with the exception of #6228 and #6535 are shipped. #6228 should still be shipped and updated with tracking this week

The 160CM printer should resume production tomorrow March 10th. All 160CM orders up to January 10th are expected to be shipped and updated with a tracking number before the end of the month.

Feb 26, 2020 – Production of 150CM covers up to January 10th have been completed. The printer is still understaffed so inspection for defects may take a little time. The 160CM covers from January Batch 1 will also be moved here for production.

The printer producing the 160CM covers for the December order period has not resumed production yet and it is expected to resume production on March 9th. As they should have already produced the majority and we currently do not know what is and what is not printed we cannot move production to the other printer.

Feb 13, 2020 – Production of covers has started again. We hope to be able to ship out the remaining 150CM covers from the December period at the end of February and the 160CM covers a little after  that. All custom prints up to February 10th are moved to the 1st January order period.

Jan 29, 2020 – Due to the 2019 Novel Coronavirus outbreak, the Chinese New Year holiday has been extended to February 9th. Currently, they are expected to be working again starting February 10th. This will cause production to be delayed and it is uncertain if there will be further delays if the outbreak is not contained.

Jan 15, 2020 – Majority of the December 150CM are shipped, a part of the 160CM covers are shipped. Due to factory staff taking vacation ahead of Chinese new year not all covers where able to be produced in time to be shipped before New Years.

Dec 24, 2019 – Most 160CM covers from November are shipped. The remainder is expected to ship tomorrow and all orders including 150CM are expected to be updated with a tracking number before the end of the week.